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This privacy policy sets out how Jewels&Gems uses and protects any information that you give us when you use this website.

Jewels&Gems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Jewels&Gems may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What do we collect?

We may collect the following information:

+ Name.
+ Contact information including email address.
+ Demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

+ Internal record keeping.
+ We may use the information to improve our products and services.
+ We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
+ We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

+ We do not store credit card details nor do we share customer details with any 3rd parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

+ Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
+ If you have previously agreed to us using your personal information for direct marketing purposes, such as newsletters, you may change your mind at any time.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Mailing List

As part of the registration process for our mailing list, we collect personal information such as your name and email address. We use that information for a couple of reasons: to tell you about our latest offers; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Omnisend, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see the Omnisend Privacy Policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails. 

You are entitled to view, amend, or delete the personal information that we hold. Email your request to


All item content is including text and images are copyright to Jewels&Gems and may not be used without the expressed written consent of Jewels&Gems.

Jewels&Gems reserves the right to refuse service to any persons and/or cancel any order at any time without notice. This may include (but is not limited to) insufficient stock, incorrect item pricing, misuse of coupon codes and discounts, or suspected fraud; a receipt for payment does not constitute a contract between the buyer and Jewels&Gems. Your original payment method will be refunded with the correct amount that was charged initially in these circumstances. 

Jewels&Gems reserves the right to cancel or void any discount or coupon code at any time without notice. All coupons and discounts are subject to exclusions. We regard any use of a coupon code as your agreement to the terms and conditions of that code. Jewels&Gems also reserves the right to make any suitable price changes at any time and for any reason, without notice.

Free gifts and promotional items are subject to availability at the time of processing. We reserve the right to void free gifts at any time for any reason. Free gifts have no cash value and cannot be exchanged for credit or other items.

We work hard to make sure all information on this website is accurate, up to date and correct, however occasionally there may be information that contains spelling errors, inaccuracies or outdated details. We reserve the right to correct any inaccuracies or omissions at any time without notice, even after your order has been placed.
Every effort is made to make sure products are displayed as accurately as possible, however we cannot guarantee that your monitor will display colours and photographs as true to life.

By using our website and services you agree to not redistribute, reproduce, copy, sell or resell any part of our service, text, website or images unless expressed written permission has been granted by Jewels&Gems. Items purchased from our website are for personal use only and should not be redistributed without prior written consent.

Jewels And Gems | All rights reserved